Vendor Feedback Form

1. Information Accuracy - Please rate the Accuracy of information provided to you.

2. Information Quality -Please rate the Quality & Clarity of information provided.

3. Timeliness - Please rate the promptness of staff to your requests / Queries.

4. Process/ product knowledge - Please rate our Employees on product knowledge / Contract terms / procurement process?

5. Delivery Time - Do our purchaser provide you sufficient time between order placement and delivery?

6. Anti-Corruption Initiative - Please rate our commitment in preventing and fighting corruption.

7. Payment Management - Please rate our payment management preventing payment disputes and delays based on credit term.

8. Responsiveness - Are our employees accessible (In person, by telephone or email) and responsive to issues or problems that arose during the course of function.

9. Fairness - The extent to which matters were dealt with in a fair and sensitive manner.